FAQ

How Do I set up a water account?

A Water Meter Application must be filled out at the Town Office or online and returned to the Town Office

Is There A Connection Fee?

Property Owners do not need to pay a connection fee. Renters must pay a deposit of $100 or $150 depending on the size of meter in the house. 

What happens to the deposit if I move?

When a renter moves out of the house they are renting, the deposit is applied against the final bill and if there is a credit, a refund cheque is issued. 

Why is my water bill so high?

Possibilities:

  • plumbing leaks in toilets or faucets
  • an increase of the number of people in the household
  • watering lawns and gardens in the summer months

Common Cause of Water Leaks

What are the rates*?

  • Water - $22.00/1000 gallons
  • Sewer - $27.00
  • Waste (garbage & recycle carts) - $22.00
  • Utility Infrastructure Levy - $22.00

*Residential rates. Please contact our office for commercial rates.

When are utility bills due?

The due date is printed on each utility bill, the last day of each month. Interest of 2%/month is charged on any overdue accounts.